FAQs

Unfortunately, Blush is not accepting new applications for illustrators at this time.

Technically, yes!

In order to combine elements from different Blush illustrations or combine Blush illustrations with your own design elements, you will need to use an editing tool. Blush makes it easy with our plugins for Figma and Sketch. Alternatively, you can download your custom creations from Blush, and import the files to your editing application of choice!

New to editing? Figma is a great place to start!

Figma is an editing application available via browser or desktop application for both Windows and macOS, and it offers both free and paid pricing plans. Once you’ve created a Figma account, you can download the free Blush plugin which connects straight to your Blush account! This will allow you to add different illustrations and combine them together in a simple canvas which you can then export.

To access the Blush plugin after downloading, simply navigate to the actions tab at the top left of your project screen (represented by three horizontal lines), and scroll down to Plugins. Then, select Blush.

The Blush plugin window will pop up, and you can get creating!

No, not at this time.

You can contact Blush support by emailing us directly at [email protected]. You can also contact us via email by selecting the question mark at the bottom of the page while logged in to Blush, or by selecting Support from the dropdown menu in the top right.

We can only issue refunds for requests made within 7 days of the original purchase of the Contract, as outlined in the Terms of Service agreed upon with account creation. To request a refund, please contact support at [email protected].

You can download and view your invoices in the Billing section. To navigate there, first make sure you are logged into your Blush account.

From the homepage, navigate to your account settings by clicking on your account portrait in the upper right of the screen. Then, select Account Settings in the drop-down menu.

Next, navigate directly to the Billing tab.

From the Billing tab, scroll down until you see the Billing History section near the bottom of the page. Then, click on the Download Invoice button to the right of the invoice date you wish to view.

Alternatively, you can also access the billing tab from the Plans menu by scrolling down and clicking on the Manage Subscription button.

Follow these steps to change your Pro Plan Monthly Subscription to an Annual Subscription:

First, make sure you are logged in to Blush.

Then, from the homepage, navigate to your account settings by clicking on your account portrait in the upper right of the screen. Then, select Account Settings in the drop-down menu.

Next, navigate directly to the Billing tab.

You can also access the billing tab from the Plans menu by scrolling down and clicking on the Manage Subscription button.

Scroll down, and click the Change Plan button.

A window will pop up, and you can then select Yearly and hit the Change Subscription button.

Follow these steps to change your card information for the Blush Pro Plan.

First, make sure you are logged in to Blush.

Then, from the homepage, navigate to your account settings by clicking on your account portrait in the upper right of the screen. Then, select Account Settings in the drop-down menu.

Next, navigate directly to the Billing tab.

You can also access the billing tab from the Plans menu by scrolling down and clicking on the Manage Subscription button.

From the Billing tab, scroll down until you see the Change Payment Method link under Payment Method.

A form will appear. There, you can enter in your new card information, and then hit the Save Card button.

Follow these steps to cancel your Pro Plan paid subscription or trial, and downgrade your account to the free Doodler Plan:

First, make sure you are logged in to Blush.

Then, from the homepage, navigate to your account settings by clicking on your account portrait in the upper right of the screen. Then, select Account Settings in the drop-down menu.

Next, navigate directly to the Billing tab.

You can also access the billing tab from the Plans menu by scrolling down and clicking on the Manage Subscription button.

Scroll down, and click the link that says Cancel Plan or Cancel Trial if you are currently trialing.

A window will pop up, and you can then select Cancel Trial or Cancel Pro Plan.

If parts of the web application are not loading, or are loading very slowly, it could be a browser issue. You can try using a different browser and see if that solves the problem. If the problem continues there are a few steps you can take including clearing your browsing data, updating your browser, turning off any browser toolbars/extensions and making sure Javascript is turned on.

If the issue persists, you can reach out to customer support by clicking on the question mark in the bottom right corner of the Blush web application or by emailing us at [email protected], and we will help you as soon as possible